Helping nonprofit leaders free up time for the work they care about.

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Portrait of Cory Garfin

About

Every year, nonprofits are asked to do more with less. The people who came to serve their communities and build relationships spend their days on email, Slack, spreadsheets, and the busywork of keeping things running. The mission work, the human work, gets whatever time is left.

That’s where I think AI can be a genuinely useful tool. Used thoughtfully, it can take on a lot of that mechanical load, which means more of your team’s time and attention going back to the relationships and the mission.

I also believe this technology is too important to leave in the hands of technologists alone. The social sector shouldn’t just adapt to AI as it arrives. It should help decide what AI is for, where its guardrails belong, and whose interests it serves. That only happens when mission-driven people engage with it directly, shaping the technology even as it shapes their work.

I’m a maker at heart, with a background in writing, art, film, and video game production. I’ve also spent close to a decade as a researcher and strategist working with cultural and mission-driven organizations across the country, which gave me a real understanding of how nonprofits run: their workflows, their bottlenecks, the dynamics that shape what’s possible. Here’s more on my background.

Now I put all of it to work for mission-driven organizations. Here’s what that looks like.


How I can help

I work with individual organizations, and with foundations and service organizations supporting whole cohorts of them. Most engagements take one of three shapes. I also still take on the audience research and strategy work I did for close to a decade, for organizations that need it.

01

Training & workshops

Most teams are in several places with AI at once: a few people experimenting on their own, others steering clear, and no shared picture of what it’s good for. My workshops get everyone working with these tools on tasks from your own organization, so the conversation moves from opinions to experience.

  • Hands-on sessions built around your team’s real work
  • Formats for single teams or cohorts of organizations
  • Plain-language grounding in what these tools can and can’t do
02

Readiness & strategy

This tier draws directly on the decade I spent in audience research and strategy. Not every task should go to AI, and not every organization is ready for the same things. I work with your team to map where the mechanical work is eating staff time, where AI can genuinely help, and where it doesn’t belong. You end up with a plan you can act on at your own pace.

  • Workflow mapping to find the bottlenecks worth fixing
  • A prioritized plan matched to your team’s capacity
  • Practical guidance on data privacy and staff policies
03

Custom tools & coaching

A general-purpose chatbot gives general-purpose answers. The tools I build start from your organization’s own knowledge, its documents, playbooks, and ways of working, so the answers fit your context. And I build alongside your team rather than just for it, so what we make is something you can run and extend yourselves.

  • Custom assistants grounded in your organization’s knowledge
  • Coaching for staff who want to build their own tools
  • Ongoing support as your needs grow and change

Working with Me


Projects

Throughlines — a conversational AI tool for building Theories of Change, showing a guided conversation interface

Throughlines

A clear Theory of Change usually takes weeks of facilitated consulting, time and budget many nonprofits don’t have. I built Throughlines to do that work as a conversation instead: it asks the right questions and turns a leader’s answers into visual frameworks and narratives they can put to use right away.

Try it
Catastrofixing — contingency planning for nonprofits with If/Then cards

Catastrofixing

Contingency planning is the work most nonprofits mean to get to and rarely do, until something goes wrong. Catastrofixing walks a team through it: name the scenario that worries you most, think through the consequences, and build a concrete response plan, with board policies, operational procedures, and exportable playbooks at the end.

Try it
AI for English Majors — a split brain illustration with circuitry on one side and handwritten text on the other

AI for English Majors

AI for English Majors is my Substack newsletter, written for non-technical readers from the perspective of someone who came to AI through the arts and humanities. It’s where I think through what this technology means, and what it means to be human alongside it.

Read it
The Civic Season Wish Walls page asking What's your wish for America's future, with the Wish Wall Coach chat button in the corner The Wish Wall Coach chat window popped out, walking a host through setting up a Wish Wall

Wish Wall Coach

Made By Us runs Wish Walls, collaborative art projects across the country that invite people to answer “What’s your wish for the U.S.?” Their small team couldn’t field every host’s setup question by hand, so we turned their playbooks and field experience into a conversational bot that walks organizations through hosting their own wall and helps them work through challenges as they come up. Built in partnership with Devon VanHouten Maldonado, it’s one example of the custom assistants we build that turn FAQs into real-time conversations.

See Wish Walls

Talks & Workshops

A lot of my work starts in a room full of people figuring out what AI means for their organization. Two recent sessions:

AI for Nonprofit Management: Myths, Risks, and Real-World Uses

Chicago Vibrant Neighborhoods Collective·April 2026

A free training for leaders from nonprofits across Chicago. We separated the myths about AI from the real risks, then worked through concrete examples so each organization could start spotting use cases of its own. Co-led with Devon VanHouten Maldonado.

Read the recap

AI for Nonprofits, Consultants, and Organizations: Practical Tools for Communicators

Society for Health Communication·June 2026

A webinar for communicators on putting AI to work day to day: why every organization needs an AI policy and what belongs in it, the myths worth setting aside, and practical uses grounded in real examples.



Let’s Talk

Whether you need a workshop for your team, want to understand where AI fits your organization, or are ready to build something, I’d like to hear from you. No pitch, no pressure. Just a conversation.